Notification of minor upgrade

This is to notify you that we carried out a minor upgrade on our server to ensure you continue to enjoy the best of our services, we take your experience as our user very seriously, and it is our responsibility to ensure that you find all what you need at your closest reach.

We made few changes on our application and websites and we think we should let you know, these changes are:

• on the "contact us" space we provided, which is the white message box icon located at the top most layer of the application experienced few changes, the changes we made was that we assigned another specialist from our support team to join the popular Jane that attend to your issues, but we no longer provide live chat through that space anymore at this time, we may change our decision in the future. The improvement we replaced came with disablement of your possibility to chat directly on the application, nevertheless we added a link you can use to chat with one of our specialist live, you'll see the link below the Jane banner space. If you want to chat directly from the application, please leave your feedback in the comment box, saying you want the previous extension or you like the new one, we may reverse our decision immediately.

•We understand that due to load of candidates and aspirants that assemble our support que we are unable to answer you all via live chat support, we have gone extra mile to assign another specialist to attend to you via email, if you click the link to chat with Jane and you found out she's not responding after 5minutes, use the second option to email tosin, he'd get back to you via your email as soon as possible, please note, for quality assurance purposes we ask that you make sure the email you'd be filling on the form is correct, if you don't fill the right email tosin will receive your message but eventually he won't be able to contact you to provide solution as you have entered an invalid email. Please always ensure the email address you'd be supplying along with your form is correct.

.We added live chat to our Edu-blog, this was done to improve your experience and ensure that we provide answers to you all at convenience, however there are now three ways you can contact us,

-WhatsApp, 08028185926
-email, support@swiftspeedtechnology.com
-live chat.


We'd continue to work relentlessly to ensure a better by far support using your tailored experience with our platform. Thanks for being part of SWIFTSPEED TECHNOLOGY so far.

As always we welcome your suggestions and feedback in the comment box in order for us to continue to improve. Please concerning the first way you can contact us that we discussed above in the first paragraph, if you do not like the new idea/development of disability of live chat in the application and you'd like us to go back to chatting live with you from the application please leave your suggestions below in the comment box.


BEST REGARDS
SUPPORT TEAM
SWIFTSPEED TECHNOLOGY